FAQ

  • All FABULASHB Lash Supplies orders and products are shipped from Massachusetts.

    Any damaged goods, shortages, and discrepancies must be reported within 3 days of receipt of your order.

    *We're unable to do a full refund on any used product(s). We do not do returns only exchanges for unopened unused lash items. We are unable to exchange or refunding aftercare items and tweezers. *

  • Eyelash Extensions are individual strands of synthetic fibers made to replicate a natural eyelash. When applied, eyelash extensions lengthen and thicken your own natural eyelashes. The single strands are applied to each individual eyelash, one by one. With proper application, lash extensions look and feel completely natural.

    • Avoid getting lashes wet for the first 24-48 hours

    • Avoid hot steam or sauna

    • Do not perm eyelashes or manually curl.

    • Do not apply mascara.

    • Minimize make up around the eye.

    • Brush with a clean mascara wand daily.

    • Cleanse eyelash extensions daily with lash shampoo.

  • When applied by our Artist, eyelash extensions will last the length of your own eyelashes. Depending on your activity and day to day routine, refills are usually recommended every 2 to 4 weeks.

  • Fabulash Beautique only uses professional grade adhesive which never comes in contact with your skin. Synthetic eyelashes adhere 1-2mm away from your skin.

  • The application process for lash extensions normally takes about 90-150 minutes for a full set of lashes and 45-75 minutes for a refill. You will lay comfortably on a massage table with your eyes closed while relaxing ambient music is played in the background. During application, your lower lashes will be covered and the extensions will be applied only to your upper lashes one at a time.

  • The suggested time frame is 24-48 hours. For a guest with sensitivities, it is suggested to wash within the first 12 hours of application.

  • We do ask you to minimize the chance of wetting the extensions for the first 48 hours of wear. After that 48-hour period, the adhesive used to apply your eyelash extensions is secure enough to allow you to get right back to your routine. However, keeping away from extensive contact with steam such as in saunas or certain facials is not recommended since it can begin to loosen the bond.

  • To remove any eye makeup, use an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara. Lashes should not be permed or manually curled at the time of appointment. Please avoid any caffeine before your appointment as it may cause jittery eyes.